Patient Resources
Everything You Need Before Your Visit
Insurance information, new patient forms, and answers to the questions we hear most.
Insurance
Accepted Insurance Providers
Sample list — replace with the clinic's confirmed insurance partners. Self-pay patients are always welcome.
Ethiopian Insurance Corporation
Nyala Insurance
Nile Insurance
Awash Insurance
Global Insurance Company
Corporate Health Plans
Self-Pay Welcome
New Patients
Forms & What to Bring
Download and complete these forms ahead of time to save time at check-in. (Sample placeholders — attach the clinic's real PDF forms.)
New Patient Registration
Basic details & medical history intake form. [Attach PDF]
Consent & Privacy Form
Consent to treatment and notice of privacy practices. [Attach PDF]
What to Bring
Valid ID, insurance card (if applicable), and a list of current medications.
FAQ
Frequently Asked Questions
How do I book my first appointment?
Call the clinic at +251 91 234 5678 or message us on WhatsApp using the button in the site header. Our front desk will help you pick a physician and time that works for you.
What should I bring to my first visit?
A valid ID, your insurance card (if applicable), a list of current medications, and any relevant past medical records or test results.
Do you accept walk-in patients?
[Placeholder — confirm the clinic's actual walk-in policy.] We recommend booking ahead to minimize wait times, but urgent same-day slots may be available by calling the clinic directly.
Is telemedicine available for follow-up visits?
Yes — many follow-up visits, prescription renewals, and lab result reviews can be done via secure video consultation. Ask our front desk if your visit qualifies.
How do I get my lab results?
[Placeholder — describe the clinic's actual process, e.g. patient portal, phone call from the physician, or in-person review.]
What are your office hours?
Monday–Saturday, 8:00 AM–6:00 PM. Closed Sundays and public holidays. [Confirm final hours with the clinic.]
Still Have Questions?
Our front desk is happy to help with insurance, scheduling, or anything else.